Office365 и траблы в его работе Опции

[Banish]

Недавно ms решил глобально обновить линейку своих продуктов Office365, что в конечном итоге привело к траблам с стационарными клиентами Outlook, OneDrive, Teams

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August 25, 2022 9:58 PMTitle: Some users may be unable to sign into Microsoft 365 desktop applications and encounter errors User Impact: Users may be unable to sign into Microsoft 365 desktop applications and encounter errors. More info: Microsoft 365 applications on the web and mobile apps are unaffected by this issue. Users on an affected device may see a Microsoft 365 desktop application window either close abruptly or never open with no error message or pop-up displayed to the user. In other scenarios some users will see 'Need Password' or 'There is a problem with your account' due to the issue. Impacted users are unable to connect to the affected desktop app even after attempting to login via the credential prompt, performing an app restart, or a device restart. Affected desktop applications include the following: - Microsoft Teams desktop app - Microsoft Outlook desktop app - OneDrive for Business desktop app - Microsoft Excel desktop app - Microsoft PowerPoint desktop app - Microsoft Word desktop app - Microsoft OneNote desktop app Some affected customers have reported they are not running Tenable. However, in our investigation into this issue, impacted customers have been running the Tenable/Nessus plugin identified in the article. Tenable is a remote scanning tool that can be configured to run on your network for devices with Windows machines connected to Azure Active Directory (AAD). The Tenable plugin may not be present or discoverable on each endpoint. Please contact your enterprise IT department to determine whether Tenable is in use. Tenable/Nessus (a third-party provider) has published guidance in partnership with our engineering teams on a fix for this issue. The details of which are published in the Tenable knowledge base article below. Please follow the instructions in this article to mitigate the impact caused by this incident: https://community.tenable.com/s/article/Plu...e-Directory-AAD We have published a supplementary article detailing additional guidance that users may implement to resolve the issue for their affected users at scale or on a device-by-device basis: https://docs.microsoft.com/en-us/microsoft-...65-desktop-apps Current status: The Windows Troubleshooter has reached all known affected devices and our initial telemetry shows that this is successful in mitigating the issue for users in tandem with both the primary Tenable/Nessus guidance and supplementary steps provided within our own documentation. We will continue monitoring the effectiveness of these steps as the number of affected devices decreases within the environment. Scope of impact: The issue may potentially impact users who are attempting to sign into Microsoft 365 desktop applications and have the affected plugin running. Root cause: Our root cause investigation has concluded. A web account manager plugin that facilitates desktop application authentication becomes uninstalled on the affected user devices as an unintended side-effect as described in the Tenable article. Next update by: We will update the communication pending additional information by either Tenable or Microsoft.

Эти траблы зацепили не всех, а как то выборочно и с неработоспособностью только одного конкретного приложения, у кого-то Outlook, у кого-то Teams, у кого-то OneDrive.

ms со своей стороны представил скрипт для лечения и соотв. инструкцию

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https://docs.microsoft.com/en-us/microsoft-...65-desktop-apps

Выполнение этого скрипта мне ни разу не помогло устранить эти траблы на пользовательских ноутах.
Моим помогло пересетапить пакет Office 365 с предварительным удалением старого и обязательным ребутом перед установкой нового.